NILOO Health — Privacy Policy

NILOO Health (“NILOO”, “we”) is a personal health-coaching app. This policy explains what we collect, why, and your rights. We do not sell your data and we show no advertising.

1. Data we collect

• Account: your email address (for sign-in).
• Profile & health inputs: sex, age, height, weight and weight history, goals, activity level, dietary preferences, allergies and injuries you choose to enter.
• Photos: body-scan photos, meal photos and progress photos that you take or upload.
• Activity: logged meals, workouts, and messages you send to the in-app coach. Voice input is transcribed on your device.

2. How we use it

• To provide the service: body analysis, personalized nutrition and training plans, progress tracking and coaching.
• Photos and coach messages are processed by an AI model to generate your analysis and answers.
• Coach voice replies are produced by a text-to-speech service.

3. Legal basis

We process your data with your consent and to perform the service you request (GDPR Art. 6/9; Swiss FADP). Health-related data is sensitive; the app asks for your explicit consent before analysis, and you can withdraw it at any time by deleting your account.

4. Where your data is stored & who processes it

Data is stored on Supabase (EU region); photos are kept in private storage accessible only to your account. Data is encrypted in transit (TLS). We use the following processors strictly to run the app:

• Google (Gemini AI) — analyses photos and coach messages.
• ElevenLabs — generates the coach’s voice audio.
• Supabase — database, authentication and photo storage.
• Hetzner — private application server (EU).

These providers process data only on our behalf. We never sell or share your data for advertising.

5. Retention & deletion

We keep your data while your account is active. You can request deletion of your account and all associated data at any time (see contact below); we remove it from our database and storage.

6. Your rights

You may request access, correction, export or deletion of your data, and object to or restrict processing. Contact us and we will respond within a reasonable time.

7. Children

NILOO is not intended for children under 16. We do not knowingly collect data from them.

8. Changes

We may update this policy; the effective date above will change accordingly.

9. Contact

NILOO Health, Basel, Switzerland · WhatsApp +41 79 790 27 87 · niloohealth.com

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Version française

Politique de confidentialité (résumé FR)

NILOO Health est une application de coaching santé. Nous ne vendons pas vos données et n’affichons aucune publicité.

• Données collectées : e-mail (connexion) ; profil et données de santé que vous saisissez (sexe, âge, taille, poids et historique, objectifs, activité, préférences alimentaires, allergies, blessures) ; photos (corps, repas, progression) ; repas et séances enregistrés ; messages au coach (la voix est transcrite sur votre appareil).
• Usage : fournir l’analyse corporelle, les plans nutrition et entraînement, le suivi et le coaching. Les photos et messages sont analysés par une IA ; la voix du coach est générée par un service de synthèse vocale.
• Base légale : votre consentement et l’exécution du service (RGPD art. 6/9 ; LPD suisse). Les données de santé sont sensibles : l’app demande votre consentement explicite avant analyse, révocable en supprimant votre compte.
• Hébergement & sous-traitants : Supabase (UE, stockage privé des photos, chiffrement en transit) ; Google (Gemini IA) ; ElevenLabs (voix) ; Hetzner (serveur UE). Aucune vente ni partage publicitaire.
• Conservation & droits : données conservées tant que le compte est actif ; vous pouvez demander l’accès, la rectification, l’export ou la suppression à tout moment.
• Enfants : non destiné aux moins de 16 ans.
• Contact : NILOO Health, Bâle, Suisse · WhatsApp +41 79 790 27 87 · niloohealth.com